Privacy Policy

Oregon Automotive LLC
10202 Jones Road
Houston, TX 77065
Phone: (281) 894-2000
Email: info@oregon-auto.com
Website: https://oregon-auto.com

Effective Date: September 1, 2025
Last Updated: October 10, 2025

Oregon Automotive LLC (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in person at our facility.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

We may collect personal information that you voluntarily provide to us when you: - Schedule an appointment or request services - Contact us via phone, email, or contact forms - Sign up for newsletters or promotional communications - Create an account on our website - Provide payment information for services

This information may include: - Name - Email address - Phone number - Mailing address - Vehicle information (make, model, year, VIN) - Payment information (credit/debit card details, billing address) - Service history and preferences

When you visit our website, we may automatically collect certain information about your device, including: - IP address - Browser type and version - Operating system - Pages viewed and time spent on pages - Referring website - Date and time of visit - Cookies and similar tracking technologies

We may receive information about you from third parties, such as: - Social media platforms (if you interact with us on social media) - Marketing partners - Service providers who help us operate our business

We use the information we collect for the following purposes:

· Process and fulfill service requests and appointments

· Communicate with you about your vehicle and services

· Maintain service records and history

· Process payments and issue invoices

· Understand how customers use our website and services

· Improve our website functionality and user experience

· Develop new services and offerings

· Conduct research and analysis

· Send appointment reminders and service updates

· Respond to your inquiries and requests

· Send promotional materials and special offers (with your consent)

· Provide customer support

· Comply with legal obligations and regulations

· Protect against fraud and unauthorized transactions

· Enforce our terms and conditions

· Protect the rights, property, and safety of our business and others

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

We may share your information with third-party service providers who perform services on our behalf, including: - Payment processors - Email and marketing service providers - Website hosting and maintenance providers - Appointment scheduling platforms

These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

If Oregon Automotive LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

We may disclose your information if required to do so by law or in response to: - Court orders or legal process - Requests from government authorities - Protection of our legal rights - Prevention of fraud or illegal activities

We may share your information with third parties when you have given us explicit consent to do so.

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us: - Remember your preferences - Understand how you use our website - Provide personalized content - Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

· Essential Cookies: Required for website functionality

· Analytics Cookies: Help us understand website usage

· Marketing Cookies: Used to deliver relevant advertisements

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include: - Secure Socket Layer (SSL) encryption for data transmission - Restricted access to personal information - Regular security assessments - Secure storage of physical records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records may be retained for warranty purposes and to comply with legal obligations.

When your information is no longer needed, we will securely delete or anonymize it.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

You have the right to access and update your personal information. You may request a copy of the personal information we hold about you.

You may request that we delete your personal information, subject to certain exceptions (such as legal obligations to retain records).

You may opt out of receiving marketing communications from us at any time by: - Clicking the “unsubscribe” link in our emails - Contacting us directly at info@oregon-auto.com - Calling us at (281) 894-2000

Please note that even if you opt out of marketing communications, we may still send you service-related communications (such as appointment confirmations).

Our website does not currently respond to “Do Not Track” signals from browsers.

To exercise any of these rights, please contact us using the information provided in Section 13 below.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). However, as a Texas-based business primarily serving Texas residents, most CCPA provisions may not apply. If you believe you have rights under California law, please contact us.

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Material changes to this Privacy Policy will be communicated by: - Posting a notice on our website - Sending an email notification (if you have provided your email address)

Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Oregon Automotive LLC
10202 Jones Road
Houston, TX 77065

Phone: (281) 894-2000
Email: info@oregon-auto.com
Website: https://oregon-auto.com

Hours of Operation:
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 4:00 PM
Sunday: Closed

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.